Terms of Service

1. Acceptance of Terms

By accessing or using the Launcher platform, website, or any related services provided by Launcher Cloud Labs ("Launcher", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the service.

2. Description of Service

Launcher provides a managed infrastructure platform that enables users to deploy, monitor, and manage applications, databases, and services on bare metal servers. The platform includes a web dashboard, mobile applications, CLI tools, and agent-based server management.

3. Beta / Early Access Disclaimer

The Launcher platform is currently in beta. Features, functionality, APIs, and interfaces may change, be removed, or become temporarily unavailable without prior notice. While we work diligently to deliver a stable product, bugs, errors, downtime, and data inconsistencies may occur. By using the platform during this period, you acknowledge and accept these risks. Beta services are provided for evaluation purposes and should not be relied upon as your sole production infrastructure without independent backups and failover plans.

4. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized access.

5. Your Infrastructure

Launcher manages servers that you own or lease. You retain full ownership and control of your servers, data, applications, and all content deployed through the platform. Launcher does not claim any ownership rights over your infrastructure or data.

6. Intellectual Property

The Launcher platform, including its software, design, logos, trademarks, documentation, and all related intellectual property, is and remains the exclusive property of Launcher Cloud Labs. You are granted a limited, non-exclusive, non-transferable, revocable license to use the platform solely for its intended purpose during the term of your account. You retain all ownership rights to your content, data, applications, configurations, and any materials you create or deploy through the platform. Nothing in these terms transfers ownership of your intellectual property to Launcher.

7. Acceptable Use

You agree not to use the Launcher platform to:

• Violate any applicable laws or regulations.
• Host or distribute malicious software, phishing content, or illegal material.
• Attempt to gain unauthorized access to other systems or networks.
• Interfere with or disrupt the platform or other users' services.
• Resell or redistribute the platform without written authorization.
• Use the platform for cryptocurrency mining without prior written approval.
• Transmit any content that infringes on the intellectual property rights of others.

8. Service Availability & Warranty Disclaimer

We strive to maintain high availability of the Launcher platform. However, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee uninterrupted, error-free, or secure operation of the platform. Scheduled maintenance windows will be communicated in advance when possible. Service status is available at status.lnchr.cloud.

9. Data Backup & Recovery

You are solely responsible for maintaining backups of your data, applications, configurations, and any content stored on or deployed through the platform. While Launcher may offer backup-related features, these are provided as a convenience and do not replace your independent backup strategy. Launcher is not liable for any loss, corruption, or unavailability of your data for any reason, including but not limited to hardware failure, software bugs, security incidents, or service termination. You should maintain independent, geographically separate backups of all critical data at all times.

10. Third-Party Services

The Launcher platform may integrate with or rely upon third-party services, including but not limited to hosting providers, DNS services, container registries, payment processors, analytics tools, and monitoring services. Launcher is not responsible for the availability, performance, accuracy, or policies of any third-party service. Your use of third-party services may be subject to their own terms and conditions. Any outage, data loss, or disruption caused by a third-party provider is not the responsibility of Launcher.

11. Payment and Billing

Paid plans are billed on a recurring basis. Pricing is as displayed at the time of subscription. We reserve the right to modify pricing with 30 days' notice. Failure to pay may result in service suspension. Refunds are handled on a case-by-case basis.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LAUNCHER CLOUD LABS, ITS FOUNDERS, EMPLOYEES, AFFILIATES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, REVENUE, PROFITS, BUSINESS OPPORTUNITIES, GOODWILL, OR ANTICIPATED SAVINGS ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE PLATFORM, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF LAUNCHER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL LAUNCHER'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE LESSER OF (A) THE TOTAL AMOUNTS PAID BY YOU TO LAUNCHER IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100). THIS LIMITATION APPLIES TO ALL CLAIMS IN THE AGGREGATE, NOT PER INCIDENT.

13. Warranty Disclaimer

THE LAUNCHER PLATFORM AND ALL RELATED SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. LAUNCHER CLOUD LABS EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. LAUNCHER DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM LAUNCHER SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

14. Indemnification

You agree to indemnify, defend, and hold harmless Launcher Cloud Labs, its founders, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the platform; (b) your violation of these Terms of Service; (c) your violation of any applicable law or regulation; (d) any content, data, or materials you deploy, store, or transmit through the platform; or (e) your infringement of any third-party rights, including intellectual property rights.

15. Force Majeure

Launcher shall not be liable for any failure or delay in performing its obligations under these terms where such failure or delay results from events beyond our reasonable control, including but not limited to: natural disasters, pandemics, epidemics, acts of war or terrorism, government actions, sanctions, embargoes, cyberattacks, distributed denial-of-service attacks, third-party service provider failures, internet or telecommunications outages, power failures, or labor disputes. During a force majeure event, affected obligations are suspended for the duration of the event.

16. Termination

Either party may terminate the agreement at any time. Upon termination, your access to the platform will cease. You are responsible for exporting your data prior to termination. We will make reasonable efforts to allow data export for 30 days following termination. Launcher reserves the right to suspend or terminate accounts that violate these terms, with or without notice, depending on the severity of the violation.

17. Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these terms or the use of the platform shall be resolved as follows:

• Informal resolution: The parties shall first attempt to resolve the dispute through good-faith negotiation for a period of thirty (30) days from written notice of the dispute.
• Binding arbitration: If the dispute is not resolved informally, it shall be submitted to binding arbitration administered under internationally recognized arbitration rules. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding.
• No class actions: ALL DISPUTES SHALL BE RESOLVED ON AN INDIVIDUAL BASIS. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR ANY CONSOLIDATED OR REPRESENTATIVE PROCEEDING.
• Injunctive relief: Nothing in this section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights or prevent irreparable harm.

18. Governing Law

These terms shall be governed by and construed in accordance with applicable law, without regard to conflict-of-law principles. Where mandatory consumer protection laws of your jurisdiction apply, nothing in these terms limits or overrides those protections. Any legal proceedings not subject to the arbitration clause above shall be brought in a court of competent jurisdiction.

19. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

20. Entire Agreement

These Terms of Service, together with the Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and Launcher Cloud Labs with respect to the use of the platform. These terms supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and Launcher relating to the subject matter hereof.

21. Changes to Terms

We may update these Terms of Service from time to time. Material changes will be communicated via email or through the platform with at least 30 days' notice. Continued use of the service after changes take effect constitutes acceptance of the revised terms. If you do not agree with the updated terms, you must discontinue use of the platform.

22. Contact

For questions regarding these Terms of Service, contact us at [email protected].